BBA (Scm. - 2nd) BUSINESS COMMUNICATION - II SUBJECT CODE : BB - 205 Paper ID: fC02111

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Roll No              

Total No. of Questions : 07 j

[Total No. of Pages : 02

BBA (Scm. - 2^nd) BUSINESS COMMUNICATION - II SUBJECT CODE : BB - 205 Paper ID: fC02111

|Note : Please fill subject code and paper ID on OMR]

Time : 03 Hours Instruction to Candidates:

1)        Section - A is Compulsory.

2)        Attempt any Four questions from Section - B.

Maximum Marks : 60

a)  Di fferentiate between listening and hearing.

b) What do you mean by Facsimile?

c)  What is E-mail?

d) Write paragraph on Qualities of a good leader?

e)    What are inter office memos and why are they used?

f)    Write a note on business communication.

g)        Change into passive voice

(i)       His colleagues started to respect Jim.

(ii)     People are destroying large areas of forest every day.

h)        Mow arc business letters different from personal letters?

i)          Write a note on advertisement.

j)     What is the role of barriers to communication?

Section - B

(4* 10 = 40)

Q2) What arc the main barriers to effective communication? How can we over come them?

Q3) What do you mean by Non-verbal communication? Discuss its various types.

Q4) What are the essentials of classified advertisement? Write classified advertisement for the post of electronics engineer.

Q5) Write an application accompaincd by a resume for the post of Manager of a five star hotel.

Q6) Write notes on the following:

(a)           Communication process

(b)          Different types of reading

Q7) Write a precis of the following passage in about one third of its length and suggest a suitable title.

Corruption in India has increased spectacularly and astronomically during the last thirty years. There is hardly any department or segment of life where it is not found. It has spread like an epidemic and is eating into vitals of the country. According to the Transparently Internationa] (a Berlin based organization) India is one the ten most corrupt countries in the world. The spread of corruption which has dehumanized the whole society and eroded the moral values, is gradually leading the country to degradation. It is a matter of great concern to all those Indians who are keen to fight this menace and save the country. Whatever its causes, corruption has serious effects on the system. It breeds injustices and discriminates against the poor. Moreover corruption demoralizes common men and erodes public trust in government. It pulls down national image in the international setup. In brief, it sounds a death knell to civil society.