BBA (Sem. - 2nd) BUSINESS COMMUNICATION - II SUBJECT CODE: BB-205 Paper ID : [C0211J]

punjabtechnicaluniversity.blogspot.in

Roll No...........................

Total No. of Questions : 07]                                                                              [Total No. of Pages : 02

BBA (Sem. - 2^nd) BUSINESS COMMUNICATION - II SUBJECT CODE: BB-205 Paper ID : [C0211J

|Note: Please fill subject code and paper ID on OMR]

Time : 03 Hours                                                                                                            Maximum Marks : 60

Instruction to Candidates:

1)            Section - A is Compulsory.

2)            Attempt any Four questions from Section - B.

Section - A

Ql)                                                                                                                                                             (10 x 2 =20

  a)      What is noise in communication?

b)        Distinguish between verbal and non verbal communication.

c)        What do we mean by a fax?

d)        Distinguish between an advertisement and notice.

e)        What is the importance of non verbal communication?

f)         What is the relevance of posture in communication?

g)        Distinguish between listening and hearing.

h)     Briefly explain how you will develop reading skills.

i)       What do we mean by extempore speaking?

j)       Is feedback important in business communication? Why?

Section - B

(4x10 = 40)

Q2) Discuss in detail the various barriers to effective communication. 

Q3) What are the essential heads of a CV? 

Q4)  How would you write for a job application?

Q5)  What do we mean by a memorandum? Explain the different formats of memorandums.

Q6)  Discuss in detail the listening and speaking skills in communication.

 Q7)  Describe the basic model of communication.