BBA (Sem.–2nd) BUSINESS COMMUNICATION II Subject Code : BB-205 Paper ID : [C0211]

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Roll No. .................                                                                                   Total No. of Pages : 01

Total No. of Questions : 07

BBA (Sem.–2nd)

BUSINESS COMMUNICATION II

Subject Code : BB-205

Paper ID : [C0211]

Time : 3 Hrs.                                                                           Max. Marks : 60

INSTRUCTION TO CANDIDATES :

1 . SECTION-A is COMPULSORY.

2 . Attempt any FOUR questions from SECTION-B.

SECTION-A

(10 × 2 = 20 Marks)

l. Write short notes on :

(a) What is the importance of business communication?

(b) Explain noise in business communication.

(c) What do we mean by a non-verbal cue?

(d) What is a memo?

(e) Is email a better form of communication than a postal letter? Why?

(f) What is an interview?

(g) What is a notice?

(h) Distinguish between reading and listening.

(i) What is an extempore?

(j) What do we mean by language barrier in communication?

SECTION-B

(4 × 10 = 40 Marks)

2. Explain the business communication model in detail.

3. What are the barriers to communication in business? Describe in detail.

4. Discuss the various forms of inter-office communications in organizations.

5. Explain the principles of drafting an advertisement.

6. What is the importance of an extempore? How important is it in verbal

communication?

7. Explain the principles of a group discussion.