Roll. No……
Total No. of
Questions: 15
MBA/MBA
(IB) (Sem.-1st)
ORGANISATIONAL
BEHAVIOUR
Subject
Code: MBA-102 (2012 Batch)
Paper
ID [C0102]
Time: 3 Hrs. Max.
Marks: 60
1. Section-A contains six questions carrying five
marks each and students has to attempt any four questions.
2. Section-B
consists of four Subsections: Unit-I, II, III & IV. Each Subsection
contains Two questions each carrying Eight marks each and student has to
attempt any One question from each Subsection.
3. Section-C is Compulsory and consist of One case
Study carrying Eight marks.
SECTION-A
1. What is organizational behaviour? What are the
challenges faced by the managers?
2. Explain operant conditioning of learning?
3. What is the main contribution of Maslow’s theory of
need hierachy?
4. Write a short note on Johari window model.
5. Differentiate between functional and dysfunctional
conflict.
6. State the reasons for resistance to change.
SECTION-B
UNIT-I
7.
What is perception?
Explain the perceptual process.
8.
Critically
examine the psychoanalytic approach to personality.
UNIT-II
9. Differentiate between trait theory and contingency
theory of leadership.
10. Define motivation. Critically explain the
motivation-hygiene theory.
UNIT-III
11. Differentiate between groups and teams. Explain the
stages of group formation.
12. Explain the techniques of decision making. What are
the challenges in achieving consensus in decision making in groups?
UNIT-IV
13. Explain the various sources of stress in
organizations. Also mention the strategies to overcome stress.
14. Discuss the concept of organizational change and
development. What is the role of change agents in bringing about a change?
SECTION-C
CASE STUDY:
15. In XYZ organization, the member of a project
management team used to report directly to the project manager. However, a
change in the hierarchy was implemented, wherein the role or a team leader came
into picture. The members of the team now had to report to that team leader
directly.
Some resistance was arising because of this new
arrangement.
Question: As a project manager how will you convince the team
members by specifying the merits of the new arrangement to report to the team
leader?
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