Thursday, November 26, 2015
Roll No……..
Total No. of Questions: 15
MBA/MBA (IB)
(Sem.-1st)
PRINCIPLES AND
PRACTICES OF MANAGEMENT
Subject Code:
(MB-101) (2012 Batch)
Paper ID [C0101]
Time:
3 Hrs. Max.
Marks: 60
Instruction
to Candidates:
1. Section-A contains six questions carrying Five marks
each and students has to attempt any Four questions.
2. Section-B consists of Four Subsections: Unit-I, II,
III, & IV. Each Subsections contains
two questions each carrying Eight marks each and student has to attempt any One question from each
Subsection.
3. Section-C is Compulsory and consist of One
Case Study carrying Eight marks.
SECTION-A
1.
Explain salient
features of Scientific Management, with suitable illustrations.
2.
Explain the
concept of Management by Objectives, with examples.
3.
Outline the
steps involved in managerial decision making.
4.
Highlight the
relative advantages and disadvantages of centralization and decentralization.
5.
What are the
causes of line and staff conflicts? Suggest ways to reduce such conflicts.
6.
Explain
distinguishing characteristics of Japanese Management.
SECTION-B
UNIT-I
7.
Define
Management Highlight the functions of management, with illustrations.
Or
8.
Outline the
concept of Corporate Social Responsibility, with examples.
UNIT-II
9.
Outline the
Planning Process, by citing examples.
10. Describe the steps involved in the Strategic
Management Process.
UNIT-III
11. Outline the concept of organizing. Describe various
bases of departmentation.
Or
12. Highlight the importance of coordination Recommend
techniques to ensure effective coordination.
UNIT-IV
13. Describe the process of control with illustrations.
Or
14. Explain the following:
(a)
MCkinsey’s 7 S
Framework
SECTION-C
MANAGERIAL
DILEMMA
15. Ram is a draughtsman and, in the opinion of his
supervisor, a very able and conscientious highly skilled worker. Indeed his
annual merit ratings were much better than the average for other
draughtsman and he had been given
special increments in the past. He seems to be satisfied with salary and other
terms and conditions. Ram is friendly with his fellow draughtsmen and is respectful in his
attitude, towards the drawing office supervisor.
Ram has become a
problem man of late. He comes late two or three mornings every week. Though he
may be only five to ten minutes late to
reach the company, he shows up at the drawing office only after twenty minutes.
The drawing office employees do not punch cards. The seating arrangement is
such that any one absent, coming late or
leaving early, gets noticed immediately.
Since most of the draughtsmen arrive on time,
Ram’s late coming stand out sharply. Almost all his colleagues like Ram. However, several of them have
mentioned to be supervisor about this habit of
Ram. They say it is not fair to let him get away with it. Some of them even asked that, if Ram can come late,
why should they also not have the same privilege. Other who did not get special
increments like Ram due to their lack of skill and ability, sarcastically
commented, that they were not considered
for special increments only because they were coming to work on time.
The supervisor believes
that he has tried everything to persuade. Ram to improve his behaviour. He has
talked to him about this four or five times. Ram says that his train is usually
late and he is victim of circumstances beyond his control. The supervisor warned him that if he does not
come on time in future, his increments, will get affected. Ram feels that this will be unfair to him and
he may be forced to look for other organization.
The drawing office
supervisor checked with one of Ram’s former employees about this regular late
coming but his records shows no such
problem when he was with them. The supervisor discussed the matter with the Personal Manager and sought
his advice and assistance.
(a)
How will you
react if you were the Personal Manager?
(4)
(b) What is your advice to the Supervisor?
(4)
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