Roll
No……………..
Total
No. of Questions : 07]
Roll
No ……………
BBA (Sem. – 2nd )
BUSINESS COMMUNICATION – II
SUBJECT CODE :
BB – 205
PAPER ID : [C0211]
TIME : 03
Hours
Instruction
to Candidates:
1. Section
–A is compulsory consisting of ten questions carrying two marks each.
2. Attempt
one question from each sub section of section”B”Each carries 10marks.
SECTION-A
Q1. Explain
/Elaborate/Define the concepts
a) What is communication process?
b) What
are the differentiate between one way and two way communication?
c) Differentiate
between verbal and non-verbal communication?
d) Circulars
e) What
are the essentials of a credit letter?
f) Differentiate
between advice counseling?
g) What
is non-verbal communication ?
h) Grapevine
i) Digital
communication
j) Selective
listening
Section
B
Subsection-I
Q2. What is communication process? What are the differences between one
way and two way communication?
Q3. How would one go about differentiating facts
from opinions? What is yellow journalism?
Subsection-2
Q4. What are different ways to improve listening
skills? What are the possible faulty assumptions of listening?
Q5. Discuss the role of emphatic listening in
communication? What are various to listening?
Subsection-3
Q6. What are different functions ad formats of
business letters?
Q7. Discuss in detail various types of reports?
Explain progress report ad committee report?
Subsection-4
Q8. What are the basic methods of a group
communication? What are guidelines for a public speaking?
Q9. What is purpose of a presentation? What are 4
P’s of presentation?
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