Roll No…………
Total No.
of Questions : 07
BCA
(Sem.–2)
COMMUNICATION–II
Subject
Code : BSBC-201 (2011
& 2012 Batch)
Paper
ID : [B1113]
Time :
3 Hrs. Max. Marks
: 60
INSTRUCTION TO
CANDIDATES :
1.
SECTION-A is COMPULSORY
consisting of TEN
questions carrying TWO marks
each.
2.
SECTION-B contains SIX
questions carrying TEN marks each
and students has to
attempt any FOUR
questions.
SECTION-A
l.
Answer briefly :
i. Write two advantages
of a
good report.
ii. Mention main types
of reports.
iii. Distinguish
between bibliography and references.
iv. What are Behavioral
interviews?
v. What is channel
overload?
vi. What does histogram
depict?
vii. Distinguish
between Fax and E-mail.
viii. What does pie-chart
depict?
ix. What is the purpose
of proof reading?
x. Write two advantages
of Informal Communication
SECTION-B
2.
What is business communication?
Discuss the general Principles of business communication. 10
3.
a. How does grapevine operate in an organization?
How can the harmful effects of grapevine be controlled? 5
b. Which barrier
according to you require immediate attention in business communication? 5
4.
a. Explain how
a factual report will
be different from an instructional report. 4
b. Explain where
the following are placed in a report and
what are their uses?
i. Table of Contents
ii. Appendix
iii.
Glossary 2×3
5.
What are
the different types of Interviews? What are the steps
to handle a technical interview? 10
6.
Write a letter to notify your customer
that a shipment has been delayed.10
7. a. What is an Extempore? What is the purpose of Extempore?
5
b.
“A leader is
indispensable for group
discussion”. Do you
accept this
statement? Explain.
0 comments:
Post a Comment
North India Campus