Roll No…………
Total No.
of Questions : 07
BCA
(Sem.–2)
COMMUNICATION–II
Subject
Code : BSBC-201 (2014)
Paper
ID : [B1113]
Time :
3 Hrs. Max. Marks
: 60
INSTRUCTION TO
CANDIDATES :
1.
a) What
is intrapersonal Communication?
b) What
do understand by formal communication?
c) How
self development improves communication?
d) What
are the advantages of effective
communication?
e) How
does grapevine operate in an organization?
f) What
are the advantages of e-mail?
g) What
do you understand by empathic listening?
h) What
is the difference between downward and upward communication?
i) What
do you understand by business report?
j) What
is the role of e3ffective presentation skills in professional life?
Section-B
·
Discuss in detail the principles of effective communication?
·
What are the barriers to effective
listening? How can listening be improved?
·
Draft an impressive sales letter to
promote a new mobile phone launched by
your company.
·
What do you understand by Memo? Draft a
memo o behalf of the Managing Director to an employee asking explanation for
absence from duty.
·
Draft the text of a CV for the post of
marketing executive in a firm.
·
What do you understand by group
discussion? What are the do’s and don’ts of group discussion?
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