Roll No..................
Total
No. of Questions
: 07
B.Com. (Sem.–2nd)
BUSINESS COMMUNICATION-I
Subject Code
: BCOP-205
Paper ID
: [B1121]
Time :
3 Hrs.
INSTRUCTION TO
CANDIDATES :
1. SECTION-A is
COMPULSORY consisting of
TEN questions carrying TWO
marks each.
2. SECTION-B contains
SIX questions carrying TEN marks
each and students has
to attempt any
FOUR questions.
SECTION-A
1.
a. Explain
how language acts as a barrier to effective communication.
b. What
do you mean by business etiquette?
c. Describe
any two C’s for effective business communication?
d. What
do we mean by personal attitude?
e. What
do we mean by informal communication?
f. Is
corporate communication different from business communication?
g. Explain
the conditions for successful communication?
h. What
are PR skills ?
i. Describe
principles of oral presentation?
j. List
some difficulties in communication?
Section-B
2. Explain
the various barriers to effective communication?
3. Explain
the basic forms of communication?
4. What
is grapevine and how do we handle it ?
5. What
are the factors affecting sales presentation?
6. Distinguish
between business etiquette and cross cultural etiquette?
7. Distinguish
between internal and external business communication?
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