Download Question Paper of "Business Communication-I 2 B.Com" , Question Paper of B.Com 2nd Semester, Subject Code : BCOP-205, Paper ID B1121, Paper 4

Roll  No..................

 Total  No.  of  Questions  :  07

B.Com.  (Sem.–2nd)

BUSINESS   COMMUNICATION-I

Subject  Code  :  BCOP-205  (2011  &  Onward  Batch)

Paper  ID  :  [B1121]

Time  :  3  Hrs.

INSTRUCTION  TO  CANDIDATES  :

1. SECTION-A  is  COMPULSORY  consisting  of  TEN  questions  carrying TWO  marks  each.

2. SECTION-B  contains  SIX  questions carrying  TEN marks  each  and  students has  to  attempt  any  FOUR  questions.

SECTION-A

l. Write  briefly :

a) Define Business Communication.

b) Define the various forms of Communication.

c) What is meant by the term Grapevine?

d) Differentiate between Formal and Informal Communication.

e) What do you  mean by cross cultural etiquettes?

f) Define Business manners.

g) What are the main concerns of a manager?

h) What are barriers to effective oral communication?

i) Define the concept of business to business etiquette.

j) Define the term attitude.

SECTION-B

2. “All  communication  is  manipulative  in  nature”.  Explain.

3. Define the various elements of communication and also explain the process of communication.

4. Explain the 7C’s for effective business communication in detail.

5. What do you mean by oral presentation? Define principles of oral presentations and factors affecting presentation.

6. Discuss  the  difference  between  communicative  and  instrumental  body movements. Give some examples of communicative gestures.

7. Discuss  the  main  classifications of  non-verbal  communication.  Explain some non-verbal gestures with examples.