Roll No......
Total
No. Of Questions :7
MB 518
Management Control
Systems (N2)
M BA (3rd/4th
Semester)
Time
Allowed: 3 hours
Note:
Question paper consists of two sections, A and B. Section A is compulsory and
contains 10 parts. Answer each part from section A in 2-5 lines. Each part from
section A is of 2 marks. Attempt any four questions from section B. Each
question from section B is of 10 marks.
Section- A
1
. a. Give objectives of Management
Control system.
b. What is meant by DSS?
c. What is EVA?
d.
Differentiate between performance analysis and performance measurement.
e.
Enlist the problems faced by service organizations in controlling quality.
f. Enlist the limitations of control systems'
g. Define transfer pricing.
h. What is the role of human resource management
control?
i. What are expense centres?
j. Define TMQ.
Section-
B
2.
What are the various Performance Measurement Systems? Give various steps in
implementing these systems.
3. Define
Budget. How are budgets important controlling?
4.
Critically examine the role of Decision Support System as a support to
Management Control System.
5.
What are Profit centres? How are they different from Investment centres and
responsibility v centres? Enlist various types of responsibility centres commonly
developed in business organizations.
6.
What are the objectives of transfer pricing? Highlight major difficulties encountered
in transfer pricing.
7.
Discuss the role of TQM and JIT as modern control methods in an organization.
Discuss anyone tool of management control in service sector.
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