Roll No.
Total No. of Questions : 07]
BBA (Sem. – 4th)
CONSUMER BEHAVIOUR
SUBJECT CODE : BB
- 403
Paper ID : [C0220]
Time : 03 Hours
Instruction to Candidates:
1) Section - A is Compulsory.
2) Attempt any Four questions from Section - B.
Section - A
Q1)
a) Consumer Perception.
b) Consumer Learning
c) Diffusion of Innovation.
d) Product Personality.
e) Emotional Motives.
f) Reference Group.
g) Decision Process.
h) Attitude Change.
i) Family lnfluence.
j) Cognitive Dissonance.
Section-B
Q2) What is Consumer Behaviour? Discuss the importance of
Consumer in marketing.
Q3) Explain various Personality theories in detail.
Q4) Discuss the role and importance of motivation in
Consumer Behaviour.
Q5) What are culture and sub culture? How they influence the
development of marketing strategy?
Q6) What factors influence Reference Groups to make
decisions on products and brands?
Q7) What is Perception? How does it help in decision-making?
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