Quality Management, Question Paper of MBA 4th Semester, Download Question Paper 1

Roll No. .................

                                                

MBA (Sem.–4)

                                   

QUALITY MANAGEMENT

                     Subject Code : MB-944                    

Paper ID : [C0196]

Time : 3 Hrs.

INSTRUCTION TO CANDIDATES :

1 . SECTION-A is COMPULSORY.

2 . Attempt any FOUR questions from SECTION-B.

                                                SECTION-A

l. Explain :

a) Quality costs

b) Kaizen

c) Inspection

d) Strategic quality management

e) Acceptance sampling

f) Quality improvement teams

g) ISO 9000 standards

h) Quality culture

i) Design for quality

j) Statistical methods of quality management

                                                SECTION-B

2. Explain the role of quality management in changing business conditions.

3. Write short notes on:

a) Statistical process control

b) Pareto analysis

4. Elaborate on the contributions of Deming to quality management.

5. Give a detailed account of quality management in manufacturing.

6. Discuss the tools of quality management.

7. Write short notes on :

          a) Elements of ISO 9000

          b) Internal audit