B. Com. 3rd Year
Functional Management
Paper: I
Time Allowed: Three Hours] [Maximum Marks: 80
Note:-(i)The Question paper is divided into three sections.
(ii) Section-A consists of short answer-type questions. Attempt any four questions from this section. Each question carries 5 marks.
(iii) Attempt two questions from Section B and Section -C. Each question carries 15 marks.
SECTION-A
Note:- Attempt any four questions. Each question carries 5 marks.
I. (i) Explain the concept of Total Quality Management.
(ii) Describe the operative functions of Human Resource Management
(iii) Discuss various modes of advertising.
(iv) Discuss the concept of grievance handling machinery.
(v) Explain evaluation under the strategic management.
(vi) Describe the concept of "Quality of Work Life".
SECTION-B
Note: Attempt any two questions. Each question carries 15 marks.
II. What is Production Planning and Control? Clearly explain steps involved in Production Planning and Control.
III. What is Human Resource Management ? Discuss its scope and significance.
IV. What do you understand by "Quality Control" ? Discuss various methods of Quality Control.
V. Explain the importance of training to workers. What are the different Me methods of training ?
SECTION-C
Note :- Attempt any two questions. Each question carries 15 marks.
VI. What is marketing ? Explain various functions to be performed in the process of marketing.
VII. What is Strategic Management ? Discuss various global challenges to Strategic Management.
VIII. What is Marketing Research ? Explain various techniques of Marketing Research.
IX. Write short notes on :
(1) Strategy Implementation.
(ii) Strategy Formulation.
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North India Campus