Retail Operations - II, Question Paper Download for B.Sc. Fashion Merchandising and Retail Management, Previous years Examination.

B.Sc. Fashion Merchandising and Retail Management (BSC FMRM)
Bfw-025:Retail Operations - II

Time: 3 hours Maximum Marks: 70

Note: Attempt any seven questions. All questions carry equal marks.

1. What do you understand by 'stock taking’? Explain any three methods of 'stock taking' in detail.

2. How will you develop a structured inspection process for security in a typical retail departmental store?

3. How can credit card losses be controlled? What types of identification should be acceptable for ensuring the identity of a card holder? Justify your answer.

4. List the most frequent crimes against retailers. Give suitable examples.

5. What do you understand by 'employee theft’? What types of employee thefts frequently occur in retail?

6. Write the store hierarchy structure in a typical retail organization. Describe the major roles and responsibilities of each of them.

7. Explain 'space constraints' for a retailer. Describe the four-stage process of space management.

8. Discuss the space allocation to individual products in a store according to seasonality, product characteristics, customer characteristics and fixture limitations.

9. Write short notes on any two of the following:

(a) Store Recovery Process

(b) ORC

(c) Operations Management Process in a Service Industry